Privacy Policy

Effective Date: November 30, 2024

Introduction

At Glawrise, your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data when you visit our website glawrise.site or use our products and services. By accessing and using our Site, you agree to the practices described in this Privacy Policy. Please take a moment to review this policy and understand how we handle your personal data.

Information We Collect

We collect two main types of information: Personal Information and Non-Personal Information.

  1. Personal Information
    Personal Information refers to any information that can identify you as an individual. We collect this information when you create an account, place an order, subscribe to our newsletter, or engage with us in other ways. The types of personal data we collect include:

    • Full Name (First and Last)
    • Email Address
    • Phone Number
    • Mailing Address (Billing and Shipping)
    • Payment Information (Credit card, debit card, or other payment methods)
    • Account Login Credentials (Username and password)
    • Order History (Purchases, preferences, and product-related data)
    • Customer Support Interactions (Emails, calls, or live chat)
  2. Non-Personal Information
    Non-Personal Information refers to data that cannot directly identify you. We collect this data to improve our website and better understand how visitors use our services. This information is gathered automatically and includes:

    • IP Address: We collect your IP address for security and analytical purposes.
    • Device and Browser Information: Data on the type of device, operating system, and browser used to access our website.
    • Cookies: We use cookies to track website usage, personalize your experience, and analyze traffic.
    • Usage Data: Information about your interaction with our website (e.g., pages visited, time spent, links clicked).

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Process Transactions
    We use your personal information to process and fulfill your orders, including payment processing, shipping, and customer support. We may also use this data to send order confirmations, shipping updates, and billing information.

  2. To Improve Customer Experience
    Your information helps us personalize your experience and tailor our offerings to meet your preferences. This includes offering product recommendations, promotions, and other relevant content based on your browsing and purchasing behavior.

  3. To Communicate with You
    We may use your personal information to send you updates about our products, services, and promotions, including newsletters, marketing emails, and transactional communications related to your account or purchases. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails.

  4. To Improve Our Services
    We use non-personal information for website analytics, troubleshooting, and enhancing the functionality and content of our website. This helps us understand user behavior and improve the overall user experience.

  5. To Protect Against Fraud and Maintain Security
    We may use your information to prevent fraudulent activities, maintain the integrity of our Site, and protect your account from unauthorized access or activity.

How We Protect Your Information

We are committed to protecting your personal information. We implement industry-standard security measures, including encryption, secure servers, and regular security audits, to safeguard your data from unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

  1. Service Providers
    We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, shipping carriers, email marketing platforms, and customer support tools. These providers are obligated to maintain the confidentiality and security of your information.

  2. Legal Compliance
    We may disclose your personal information if required by law, regulation, or legal process, such as a subpoena, court order, or government request.

  3. Business Transfers
    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes to the ownership of your personal information.

  4. With Your Consent
    We may share your information with your consent or as otherwise disclosed at the time of collection.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small files stored on your device that allow us to track your activity and remember your preferences. Cookies help us improve website performance, offer personalized content, and gather statistical information.

You can control cookie settings in your browser, and most browsers allow you to block or delete cookies. However, if you disable cookies, some features of our website may not function properly.

Your Rights and Choices

As a user of our Site, you have the following rights regarding your personal information:

  1. Access and Correction
    You have the right to request access to the personal information we hold about you. If any of your personal data is incorrect, you can request that we update or correct it.

  2. Opt-Out of Marketing Communications
    You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or by contacting us directly. Please note that you may still receive transactional emails related to your orders.

  3. Data Deletion
    You may request that we delete your personal information. However, please note that we may need to retain certain data for legal or business purposes, such as completing transactions or complying with legal obligations.

  4. Right to Object
    You may object to the processing of your personal information for certain purposes, such as direct marketing or profiling.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, payment processors, or other services. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or privacy practices of third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates. Your continued use of the Site after any changes to the Privacy Policy will constitute your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

FreshWaves
Email: info@glawrise.site
Phone: (763) 689-4734
Address: 44869 Alpine Ave, Harris, Minnesota