Sales Policy of Glawrise

Effective Date: November 30, 2024

Thank you for choosing Glawrise! We are committed to providing you with a seamless shopping experience and ensuring your complete satisfaction. By shopping with us on glawrise.site, you agree to the terms and conditions set forth in this Sales Policy. Please read this document carefully as it outlines key details about our products, pricing, ordering process, payments, shipping, and more.

1. Product Availability and Descriptions

At Glawrise, we aim to provide accurate product information and ensure that all items listed on our website are available for purchase. However, due to high demand or unforeseen stock issues, certain products may temporarily become unavailable. If you place an order for an out-of-stock item, we will contact you immediately and offer the following options:

  • Backorder: You may choose to wait for the product to be restocked.
  • Substitute: We may suggest a similar product as a replacement.
  • Refund: If no alternatives are suitable, we will issue a full refund for the item.

While we make every effort to provide detailed and accurate product descriptions, including size, material, and color, minor variations may occur. These variations are not considered defects but are common in handmade, natural, or custom items.

2. Pricing and Payment Methods

All prices on glawrise.site are in USD (United States Dollars) and are subject to change without prior notice. Prices are determined based on current market conditions and may fluctuate. If there is a significant error in pricing (e.g., typographical errors), we will notify you as soon as possible and offer the option to confirm the order at the correct price or cancel it for a full refund.

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: A secure payment method for easy transactions.
  • Gift Cards: We offer gift cards that can be redeemed during checkout.

Note: All payments are processed securely using SSL encryption technology. Your payment information is kept confidential.

3. Order Process

When you place an order on glawrise.site, you will receive an order confirmation email, summarizing the items purchased, shipping details, and payment method. Please review this information carefully to ensure everything is accurate. If there are any errors, please contact our customer support team immediately at info@glawrise.site.

Once your payment has been processed and confirmed, your order will be shipped. We strive to fulfill orders as quickly as possible, and typically, orders will be processed within 1-2 business days. You will receive an additional email with tracking details once your order has shipped.

Order Cancellations: If you wish to cancel or modify your order, please contact us as soon as possible. Orders are processed quickly, so cancellations or modifications may not be possible once your order has been confirmed.

4. Shipping and Delivery

We offer shipping to all U.S. addresses and select international destinations. Shipping costs will be calculated at checkout based on the delivery location and the size of the order. All orders are processed and shipped from our facility in Harris, Minnesota.

Shipping Times: Delivery times depend on your location and the shipping method chosen. Typical delivery times are as follows:

  • Domestic Standard Shipping: 5-7 business days
  • Domestic Expedited Shipping: 2-3 business days
  • International Shipping: Delivery times vary depending on the destination country.

Note: Shipping times are estimates and may be subject to delays due to weather conditions, holidays, or other unforeseen circumstances. We are not responsible for delays caused by third-party carriers.

Free Shipping: We offer free standard shipping on orders over a certain amount (typically $50 or more). This offer may vary, so please check our website for current promotions.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 30 days from the date of delivery. All returns must meet the following criteria:

  • The item must be in new, unused condition.
  • The item must be returned in its original packaging with all tags and accessories included.
  • A proof of purchase (order number or receipt) is required.

To initiate a return, please contact our customer support team at info@glawrise.site. Once your return request is approved, we will provide instructions on how to return the product.

Return Shipping: Customers are responsible for return shipping fees unless the product is defective or damaged upon arrival. We recommend using a trackable shipping service to ensure that your return is processed without issues.

Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for any return shipping fees.

6. Customer Support

If you have any questions, concerns, or issues with your order, our friendly customer support team is here to assist you. You can reach us through the following contact details:

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM CST. We strive to respond to all inquiries within 24-48 hours.

7. Limitation of Liability

While we take great care to ensure the accuracy of product information, we do not guarantee that the content on glawrise.site is error-free. In the event of any errors or inaccuracies, we will take reasonable steps to correct them, but we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Minnesota. By purchasing from glawrise.site, you agree to submit to the jurisdiction and venue of the courts located in Harris, Minnesota, for the resolution of any disputes.

Contact Us

If you have any questions about our Sales Policy or need further assistance, please contact us at:

Email: info@glawrise.site
Phone: (763) 689-4734
Address: 44869 Alpine Ave, Harris, Minnesota

Thank you for shopping with Glawrise!